Service Request Ticket - # 82254

Service Request Information

CONTACT Name Clinton, Jeffery   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2024 09:08 AM
Department Phone
Location Email clintonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210091[Edit Inv] (opens in a new window) Bldg/Room WEL 140
Service Tag 9GDK1J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. 9GDK1J3 Location Jeffery Clinton

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:03:F1:BC


Wireless NIC F4:7B:09:45:76:94

TECHS Submitted by Tony Benedetti White Contact tbenedettiwhite20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Jan 23, 2024 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jan 23, 2024 11:44 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Jan 23, 2024 11:44 AM 
shut down and started up no problem with operations, 
user logged in and had no slowness.
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Tony Benedetti White Jan 23, 2024 09:30 AM 
Contact changed from Faculty/Staff New to Jeffery Clinton.
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Tony Benedetti White Jan 23, 2024 09:08 AM 
Contact Info: clintonj@mail.wou.edu
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Public
Tony Benedetti White Jan 23, 2024 09:08 AM 
Jeffery called and said it is taking very long to do 
anything on his computer and zoom was not 
functioning properly(not hearing anything, and can't 
hang up)
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