Service Request Ticket - # 82262

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2024 01:38 PM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140117[Edit Inv] (opens in a new window) Bldg/Room HL 106
Service Tag 1L2TS12 Description Dell Wyse P25 Zero Client with 32MB Flash/512MB
Serial No. 1L2TS12 Location 24 Hour lounge/LAB Station#07

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CC:AE:AC

TECHS Submitted by Paul Lambert Contact lambertp@wou.edu 88003
Primary Technician Contact baumanj@wou.edu

Tracking

Entered by Date Memo
Jenna Bauman
Email

Public
Entered by Date Memo
Jenna Bauman Jan 25, 2024 09:49 AM 
Status changed from (1) Pending to (5) Completed
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Jenna Bauman Jan 25, 2024 09:49 AM 
It's broke. Replaced it. Tossing the old one.
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Paul Lambert Jan 23, 2024 01:38 PM 
It's not the network
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