Service Request Ticket - # 82266

Service Request Information

CONTACT Name Schwartz, Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2024 04:38 PM
Department Behavioral Sciences Division Phone 89514
Location Email schwartzj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190692[Edit Inv] (opens in a new window) Bldg/Room TODD 321
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02ZQ0KGJWF2 Location Jay Schwartz, Assistant Professor, Psychological S

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.15 (Catalina) Software User requests Adobe Acrobat. Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;

Wired NIC 3C:CD:36:5D:4D:67


Wireless NIC F8:FF:C2:23:50:39


Bluetooth NIC F8:FF:C2:37:9C:CF

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen May 07, 2024 04:52 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen May 07, 2024 04:52 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Andrew Zhen May 07, 2024 04:52 PM 
closing ticket due to duplicate
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Andrew Zhen May 07, 2024 04:51 PM 
this is completed per other SR?
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Jack Martinis Feb 05, 2024 04:16 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Jack Martinis Jan 31, 2024 03:58 PM 
First key listed in install PDF was the one used, listed in SR 82283.
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Jack Martinis Jan 30, 2024 01:12 PM 
used on key per SR 82283
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Joanie Kinnaman Jan 23, 2024 04:38 PM 
software is called Raven Pro 1.6 Instructional.
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