Status changed from (1) Pending to (5) Completed

added the printer

****This is an outgoing email****
Hi Jaime,

I need some additional information regarding service 
request #82330

Description: map new copier to user's computer
When would be a good time for someone to come by and 
take a look at this for you?
-Tony

****incoming****

Hey Jack,

I’m sorry, but can we just schedule an appointment now for a particular date and time (e.g., Feb. 6 at 10:00)? This is a professional environment; I shouldn’t need to send a reminder email. If you can’t commit to an appointment time now, could you please direct me back to UCS so I can schedule an appointment with someone else?

Thanks!
Jaime

****incoming****

Hi Jack,

Unfortunately, I’ve already left my office for the day. The next time I’ll be on campus is Mon., Feb. 5 from 9-12 and at 2, and Tue., Feb. 6 from 10-12. Are you free during either of those windows?

Cheers -
Jaime

****This is an email****
Hi UCS, 

Our Division recently received a new copier and 
because my office laptop is a Mac, I believe 
someone from UCS will need to install some new 
software. (If that person could also help me 
complete the other installation steps described 
below, that would be excellent!) 

There’s no rush on this; I can work without a 
printer/copier for a couple of weeks if necessary. 

Thanks so much!
Jaime