Service Request Ticket - # 82346

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2024 03:04 PM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181067[Edit Inv] (opens in a new window) Bldg/Room WEL 115D
Service Tag 884TDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884TDW2 Location Cashier Office

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:D1:F2

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Jan 31, 2024 04:31 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Jan 31, 2024 04:31 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Jan 31, 2024 04:31 PM 
Plugged into the other graphic card port and 
working again
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Laurie McCoy Jan 30, 2024 03:04 PM 
The computer in the cashiers office isn't connecting 
to the monitor, the monitor turns on, computer turns 
on, just isn't connecting to the monitor.
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