Task reassigned to Brady Parksion.

****This is an outgoing email****
Hi Karen,

I need some additional information regarding service request 
#82385

Description: Slow computer keeps freezing. 

The Computer has had the NVMe installed and has been 
reimaged. Is there a specific time you would be availible for me to 
drop it off? 

Thanks,

Brady

-University Computing Solutions

Installed the new NVMe in machine. Started reimaging process. 
Working on the last updates then it is ready to go back. Second 
Ethernet port needs to be set up in that room for two computer to 
have access to the internet. Currently only one port is turned on.

****This is an email****
Hi Mary,

 

I’m not sure of the WOU # -- and don’t have time 
right now to go downstairs to get it.  Can they 
just get it when they are here?

 

Today would be fine, until about 2pm, and tomorrow 
morning would be fine, as well.  (I have meetings 
all afternoon on Tuesday).

 

Thank you.

 

Karen

****This is an email****
Hello UCS,

 

We have a new faculty member occupying the BELL 
123 office. 

 

This computer was worked on before she arrived, 
but now she is saying that its very slow.  She 
said it takes a long time to open any program and 
it freezes a lot.

 

I don’t have the WOU # handy, but can someone 
please come to look into this?

 

The tech will have to come to my office, since I 
have the key.

 

Thank you.

 

Karen

 

Karen Scott

Western Oregon University

 

Administrative Program Assistant

Humanities Division, Bellamy Hall 313

345 Monmouth Avenue N.

Monmouth, OR  97361

503-838-8906