Service Request Ticket - # 82398

Service Request Information

CONTACT Name Camacho, Bertha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2024 12:20 PM
Department The Research Institute Phone 89335
Location Email camachob@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag jv60jl3 Description Dell Latitude 5520 laptop
Serial No. CN0FMTKRWSC0023S00B3 Location Cody Phillips

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:4A:4B:F9


Wireless NIC 7C:21:4A:C6:CC:8F

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Feb 27, 2024 03:52 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Jack Martinis Feb 27, 2024 03:52 PM 
Task reassigned to Jack Martinis.
 Add Attachment
Jack Martinis Feb 27, 2024 03:52 PM 
Closing ticket
 Add Attachment
Sam Sevugan Feb 21, 2024 04:05 PM 
She picked up the device 20211311[Edit Inv]
 Add Attachment
Brady Parksion Feb 20, 2024 08:14 AM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Jack Martinis Feb 06, 2024 12:20 PM 
Laptop 20211311[Edit Inv] has been reimaged for future use with TRI, Bertha is coming in to pick up the laptop (she emailed me). Storing laptop in box #10 on the far right.
 Add Attachment