Service Request Ticket - # 82400

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2024 01:14 PM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190537[Edit Inv] (opens in a new window) Bldg/Room AD 306
Service Tag DWTQ1Z2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. DWTQ1Z2 Location Crystal Ayres HR Office

CPU Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 98:E7:43:67:A9:89


Wireless NIC 50:EB:71:EB:5B:9F


Bluetooth NIC 50:EB:71:EB:5B:A3

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
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Entered by Date Memo
Jack Martinis Feb 09, 2024 11:56 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Feb 09, 2024 11:56 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Feb 09, 2024 11:56 AM 
delivered setup w/ out sigmaplot at the moment, got back loaner. Closing ticket - I updated inventory.
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Jack Martinis Feb 06, 2024 01:14 PM 
Michael has 3 pieces of software on his current machine that I have to uninstall to officially deactivate them, in order to reactivate them with their same keys on the new machine. Using loaner 20190537[Edit Inv] for this, updating inventory and all that now.
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