Service Request Ticket - # 82438

Service Request Information

CONTACT Name Perry, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2024 02:56 PM
Department Abby’s House Phone 89657
Location Email perryk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20230480[Edit Inv] (opens in a new window) Bldg/Room WUC 106
Service Tag Description Brother Compact Color Desktop Scanner #ADS-1200
Serial No. U65195E3X113281 Location WUC 106
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
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Entered by Date Memo
Tony Benedetti White Feb 14, 2024 11:21 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Feb 14, 2024 11:21 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Feb 14, 2024 11:21 AM 
set up and installed drivers and verified it works
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Tony Benedetti White Feb 14, 2024 10:09 AM 
device is not a network scanner, they couldn't 
connect it to the network even if they wanted to.
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Jack Martinis Feb 13, 2024 04:56 PM 
****outgoing****

I believe it would be easiest for this machine to be locally connected to one computer. 

Maria, let me know some dates and times that may work for you to install this at your office / setup.
-Jack Martinis, UCS Student Tech.
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Jack Martinis Feb 13, 2024 04:56 PM 
she said it will be for Maria Barrera Diaz, and that they would prefer to have 2-3 computers hook up to it but would be fine with a local connection. I am recommending a local connection for ease of installment and future use.
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Jack Martinis Feb 13, 2024 10:11 AM 
****This is an outgoing email****
Hi Kristen,

I need some additional information regarding service request #82438

Description: please set up scanner for Kristin Perry

What are some good times to install this for you? Also - was this being used as a personal, local printer, or was it expected to be networked / accessed from other computers?

-Jack Martinis, UCS Student Tech.
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Joanie Kinnaman Feb 08, 2024 02:56 PM 
on shelf in hallway
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