Status changed from (2) Scheduled to (5) Completed

****incoming****

Hello -
I am looking forward to 2:00 tomorrow and thank you for all your efforts related to the installation and the dock for me.
Best wishes,
Mary

Status changed from (6) Ready to Deliver to (2) Scheduled

****incoming****

Hello -
Dr. Callero retired suddenly in May of 2021. I looked back through our records and am assuming that steps were missed as campus was closed. My office followed up with him in October 2021 to ask him to return his computer. We then assigned his office to a visiting assistant professor (Evan Shenkin). I'm not sure how it was never picked up. My monitor died several years ago (the 2012 you mentioned - I have never had an official monitor assigned with my laptop, we had asked for a monitor that was no longer in service if one was available) and if my memory is correct we asked UCS about repurposing Dr. Callero's monitor.   I recognize the need to account for equipment - I'm fine with it being picked up if needed.  As not all the ports on the hub work, I made the assumption I could use it - but again, if needed, happy to have it picked up too.  I don't have space on my desk for two monitors either way, and don't prefer to use two monitors, so hopefully the Apple one works as well as the current one I'm using.

I'm glad that the 2:00 spot works for you or your teammate (or close to that time - I have a meeting at 3:00 so I should have plenty of time), and I appreciate all your quick response to get the new computer set up for me.  Note that I would really like to make sure my computer is set up to print to our printer with my login/pin correct as that has been a constant battle for all of my colleagues in our division with Macs.

Best wishes,
Mary

****incoming****

Hello -
I won't be on campus today so we will need to find a different day. Is 2:00 on Tuesday the 20th a possibility for the set up? I have meetings and a class back to back on Monday and Tuesday but can be there between 2-3:00 on Tuesday.

I asked our assistant to look for the numbers you requested. For the monitor, the 2012 one died a long time ago so I've been using a new one - does the new Mac monitor have a camera and speakers? I need that for the meetings I hold by zoom.  I'm not sure who the caldigit belonged to before - not all the ports on it work but it has been working for what I need so far.
Monitor 20190896
Hub (caldigit) 20200253

Thank you,
Mary

****outgoing****

Hello Mary,
Yes - our default apps include: Microsoft Office, Adobe, Zoom, Chrome/Edge/Firefox. 

This setup will include a new laptop, keyboard / mouse combo, as well as a new monitor. We would replace the existing monitor with the up to date one, and give you the keyboard and mouse to plug in or keep for a backup. I see that you are currently assigned a loaner monitor 20121023 - was this the one on your desk currently? We may be able to leave this alongside the new monitor for a dual-monitor setup. Also, I didn't see a WOU cal-digit dock assigned to you - would I be able to get the WOU number of that to update our inventory?
If those are the only apps you will need from us, then the MacBook is all ready to go. This setup can be installed today if you are available. I am here till' 5pm today. 

Let me know if there are any additional questions,-Jack Martinis, UCS Tech.

****This is an outgoing email****
Hi Mary,

I need some additional information regarding service request #82452

Description: set up GFA 20230268 replacing 20170676

We are just about finished setting up your laptop with the default settings - were there any special apps that you needed us to download / that were put on by UCS?

-Jack Martinis, UCS Tech.