Service Request Ticket

Service Request Information

CONTACT	Name	Morgan, Becka	Date	Feb 15, 2024 04:37 PM
	Department	Computer Science Division	Phone	88964
	Location		Email	morganb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20230144 (opens in a new window)	Bldg/Room	ITC 302C
	Service Tag	2J4B5P3	Description	Dell 24 Video Conferencing Monitor #C2422HE
	Serial No.	CN0K8N80WSL0036FBY3L	Location	Becka Morgan

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	bparksion23@wou.edu	88925

Entered by	Date	Memo
Brady Parksion			Email Public
Entered by	Date	Memo
Brady Parksion	Feb 23, 2024 11:32 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brady Parksion	Feb 23, 2024 11:32 AM	Got settings taken care of and Ethernet is now connected to the monitor. Closing ticket.	Add Attachment
Brady Parksion	Feb 19, 2024 12:58 PM	Task reassigned to Brady Parksion.	Add Attachment
Brady Parksion	Feb 19, 2024 12:58 PM	Beck’s monitor is set up, going to meet with her when she has time to reconfigure her set up the way she wants it. Also need to get a longer cat 6 Ethernet cord for her office to plug the monitor into.	Add Attachment
Laurie McCoy	Feb 16, 2024 02:17 PM	**This is an email** Hi Brady and Team, I heard from Becka and she would be glad to have you bring it to her office and I'll let you in. I'm here until 4:30 today and back on Monday at 7:30am. Let me know what works best for you. Tracy	Add Attachment
Brady Parksion	Feb 16, 2024 08:18 AM	**This is an email** Good Morning Becka, I have a service request to set up a monitor for you. Are you on campus and available today for me to set it up? -Brady University Computing Solutions	Add Attachment
Joanie Kinnaman	Feb 15, 2024 04:43 PM	inv 2023-0543	Add Attachment