Service Request Ticket - # 82490

Service Request Information

CONTACT Name Lieuallen, Erin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2024 10:40 AM
Department Service Learning & Career Development Phone 88401
Location Email lieuallene@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110959[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523SA8WM Location Student worker
TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

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Entered by Date Memo
Jack Martinis Feb 16, 2024 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Feb 16, 2024 12:02 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Feb 16, 2024 12:02 PM 
I was able to take care of this; they needed a display port cable going from their new 2023 monitor to the older one; we had to change the refresh rate of the new monitor to 59 hz for the second monitor to daisy chain properly. Closing ticket.
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Kyla Aitaro Feb 16, 2024 10:40 AM 
Erin called asking if we have a spare cord for a 
monitor, "white color--screw on" for a spare 
monitor in her office W#20110959[Edit Inv].

Asked if a tech could bring the cord to her office 
and assist.

Erin is available today till' 12pm.
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