Back door replaced by Xerox last week when I was out.

Emailed Brian from LCI on 4/11/24.  I will email again.

Would you be able to find what this broken part is called? It is shown on the second picture.

****This is an outgoing email****
Hi Amy,

I need some additional information regarding service request #82548

Description: Printer jam problem

I am sorry no one has gotten back to you recently about this;

from the notes a previous tech left, it seems that the rear door assembly for the printer may need replacing - though, when the tech was looking, it seemed that only a smaller part on the whole assembly was actually broken and he was trying to find if we could order just the broken piece instead of the whole assembly to save money. I am unsure what he found, but I am able to inquire about and send a quote of the entire rear door assembly for a xerox versalink c600 printer.

-Jack Martinis, UCS Tech.

rear door assembly is the "part" however I will try 
to find just the part that is broken, it might be 
cheaper and easier to replace.

****incoming****

Hi Jack,

Yes, this printer is still have this problem. We would be grateful for UCS's help!

Thank you!

Amy

if double sided printing / internal components are broken, I am unsure if we are able to fix them. I briefly looked over the many parts on this particular printer from Xerox's website directly and nothing said it was responsible for double sided printing / I am unsure if this is a built in feature and can be replaced.

****This is an email****
The waste cartridge problem seems corrected but 
now there is a paper jam problem. I have cc'd Mike 
LeMaster on this email as he has experienced it 
directly. If that problem could be added to the 
service request, that would be greatly 
appreciated!

Joanie said Heather came and grabbed it on Friday 
2/23

****This is an email****
Hi Mary,

Thank you so much for the quick response! Do you 
need one of us to be there (it is a building 
printer, not an individual's printer)? I can leave 
the room door open today (or any other day that 
you are able to come by).

Please let me know and thank you!

Amy

Amy Dawson, Ph.D.
NTT Assistant Professor | Biology Department
Western Oregon University
345 Monmouth Ave N | Monmouth, OR 97361
503-838-8891
harwella@wou.edu | DFSC 118
Pronouns: she/her/hers

****This is an email****
Hello UCS,

We have a printer in DFSC 113 that has not been 
working for quite some time (this term). You can 
see the image below with the WOU number and the 
error message. 

Heather Gonzalez (DFSC building manager) has 
reported this need for repair to UCS this term, 
but the problem is still there. I have been in 
communications with our Division Chair, Steve 
Taylor, and he has given permission to pursue 
fixing this waste cartridge issue.

Is it possible to get this repair in the repair 
queue?

Thank you!

Amy

Amy Dawson, Ph.D.
NTT Assistant Professor | Biology Department
Western Oregon University
345 Monmouth Ave N | Monmouth, OR 97361
503-838-8891
harwella@wou.edu | DFSC 118
Pronouns: she/her/hers