Service Request Ticket - # 82590

Service Request Information

CONTACT Name Carrillo, Noah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2024 03:31 PM
Department Phone 89324
Location Email carrillon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150421[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 6700/DN Color Laser Printer
Serial No. AB9786206 Location PDR

Model 6700/DN Hostname ad-wolf.wou.edu
Notes Duplex/two-sided printing standard, Letter to Legal (8.5 in x 14 in), 2400dpi x 1200dpi (B&W) & 2400dpi x 1200dpi (color), maximum Duty Cycle1 120,000 images/month Recommended Monthly Print Volume: From 2,000-14,000pages up to 47 ppm(mono)/up to 47 ppm(color) capacity: 1250 sheets Tray 1 (Multipurpose tray): 150 sheets, Tray 2: 550 sheets; Gigabit LAN Ethernet or USB 2.0; NETWORK PRINTER IP ADDRESS:140.211.117.18 Replaced WOU#20131033 Ink/Toner Refill Standard-capacity toner cartridge: Black: part#106R01506, Cyan: part#106R01503, Magenta:part#106R01504 Yellow: part#106R01505 and High-capacity toner cartridges: Black part#106R01510, Cyan: part#106R01507, Magenta: part#106R01508, Yellow: part#106R01509;

Wired NIC 9C:93:4E:68:0B:7D

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

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Entered by Date Memo
Jack Martinis Mar 05, 2024 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Mar 05, 2024 12:56 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Mar 05, 2024 12:56 PM 
updated inventory for the time being as well as notified Jenna and John.
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Jack Martinis Mar 05, 2024 12:53 PM 
Was able to pick up this printer, in e-cart right now. Need to update inventory, PDR this beast, and notify Jenna and John that this machine needs to be removed from our print servers.
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Jack Martinis Mar 05, 2024 09:48 AM 
****This is an outgoing email****
Hi Noah,

I need some additional information regarding service request #82590

Description: Pick up old printer

I apologize for not getting to this last week; would you happen to know if I could take care of this today?

-Jack Martinis, UCS Tech.
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Jack Martinis Mar 01, 2024 10:48 AM 
****incoming****

I am remote today, but there should be at least one person in the office until 4pm today. The printer is next to our kitchen area, and it is labeled “Wolf”.

Please let me know if you have any questions. I will be back in the office Monday if that is more convenient.

Thank you,

Noah Carrillo
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Jack Martinis Mar 01, 2024 10:20 AM 
****This is an outgoing email****
Hi Noah,

I need some additional information regarding service request #82590

Description: Pick up old printer

Would there be a good time to pick this printer up today? 

-Jack Martinis, UCS Tech.
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Laurie McCoy Feb 27, 2024 03:31 PM 
****This is an email****
Good Afternoon,

We have an old printer in the Cottage: 20150421[Edit Inv] 
(nicknamed Wolf). He was replaced with a larger 
printer several months ago, and we would now like 
him to be taken away.

Thank you!

Noah Carrillo
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