Service Request Ticket - # 82592

Service Request Information

CONTACT Name Cavaletto, Benjamin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2024 04:50 PM
Department Human Resources Phone 88250
Location Email cavaletb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161159[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02TTK9AHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; SPSS for MAC v24 from StudentTech Student Tech Campus license(renews yearly in July); EndNote X9 MAC/WIN license VISA2019009322 JULY2019;

Wireless NIC DC:A9:04:90:60:97


Bluetooth NIC DC:A9:04:84:2C:7B

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact lmccoy21@wou.edu 88925

Tracking

Entered by Date Memo
Laurie McCoy
Email

Public
Entered by Date Memo
Laurie McCoy Mar 15, 2024 02:39 PM 
Status changed from (1) Pending to (5) Completed
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Laurie McCoy Mar 15, 2024 02:39 PM 
Task reassigned to Laurie McCoy.
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Laurie McCoy Mar 15, 2024 02:38 PM 
Returned Putting in 2 weeks spot
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Laurie McCoy Feb 27, 2024 04:53 PM 
Was Inventory updated: yes
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Public
Laurie McCoy Feb 27, 2024 04:53 PM 
Was this added to Loaners-n-Checkouts app: yes
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Public
Laurie McCoy Feb 27, 2024 04:50 PM 
Loaning laptop #20161159[Edit Inv] for SR#82591 while we work 
on his laptop
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