Service Request Ticket - # 82628

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2024 02:39 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20211094[Edit Inv] (opens in a new window) Bldg/Room ITC 103
Service Tag Description Apple Mac Studio: Apple M1 Max #Z14J
Serial No. SYWFYD9Q1HX Location Lab replacement

CPU Unknown


OS Unknown Software

Wired NIC 9C:76:0E:3B:66:FD


Wireless NIC 9C:76:0E:38:6E:AD


Bluetooth NIC 9C:76:0E:4C:67:B8

TECHS Submitted by Charlee Hreha Contact chreha21@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Charlee Hreha Mar 01, 2024 03:25 PM 
Status changed from (1) Pending to (5) Completed
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Charlee Hreha Mar 01, 2024 03:25 PM 
Task reassigned to Jack Martinis.
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Charlee Hreha Mar 01, 2024 03:25 PM 
Jack replaced the keyboard, fixed the issue. Closing 
ticket.
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Charlee Hreha Mar 01, 2024 02:40 PM 
Contact Info: Student
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Public
Charlee Hreha Mar 01, 2024 02:39 PM 
One of the lab computers in ITC 103 is unable to log 
in because the keyboard keys are not inputting 
correctly/jumbled
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