Service Request Ticket - # 82636

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2024 09:55 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190643[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFZ6U5FL410 Location Loaner

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:7A:7F:23


Bluetooth NIC A4:83:E7:7A:7A:1C

TECHS Submitted by Tony Benedetti White Contact tbenedettiwhite20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Jack Martinis Jun 20, 2024 10:08 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jun 20, 2024 10:08 AM 
We are turning this device into a loaner.
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Tony Benedetti White May 08, 2024 09:31 AM 
unsure where this was put, It was on my desk with 
the dock, and adapter, however it is not there 
anymore
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Tony Benedetti White Apr 24, 2024 01:57 PM 
turn into loaner? -Ellis
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Tony Benedetti White Mar 04, 2024 10:18 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Mar 04, 2024 10:18 AM 
sent an email to ellis asking if he had and info on 
what to do with it or if it should just go 2wks then 
image.
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Tony Benedetti White Mar 04, 2024 09:55 AM 
kolis returned a laptop, adapter, mouse & dock to 
Toms desk over the weekend. Inventory comes back 
as "UCS Response MAC Laptop" will check in with 
Ellis about this. 
Adapter and laptop have matching WOU#s
Dock has S/N B08A1091160, but no WOU#
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