Service Request Ticket - # 82638

Service Request Information

CONTACT Name Omlid, Allison   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2024 11:41 AM
Department Computer Science Division Phone 89272
Location Email omlida@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20230195[Edit Inv] (opens in a new window) Bldg/Room ITC 310F
Service Tag GVWRSN3 Description DELL dock UD22
Serial No. MY05RV8GBLP00351008T Location Allison Omlid
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
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Entered by Date Memo
Jack Martinis Mar 04, 2024 04:49 PM 
installed cable guard
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Jack Martinis Mar 04, 2024 03:52 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Mar 04, 2024 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Mar 04, 2024 03:52 PM 
I was able to catch them before they left today and install the dock - everything works and the displays work now. Closing ticket, will go back over there maybe today to install cable guard for Allison.
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Jack Martinis Mar 04, 2024 03:04 PM 
****This is an outgoing email****
Hi Allison,

I need some additional information regarding service request #82638

Description: set up 20230195[Edit Inv] Dell Dock for Allison

Hello Dr. Omlid - I have seen today that your dock was approved and we have one awaiting installation whenever you are available - I am here until 5pm today, 

If there is a specific time / date that works best for you, let us know and we can be sure to schedule it.

-Jack Martinis, UCS Tech.
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Joanie Kinnaman Mar 04, 2024 11:41 AM 
on shelf in hallway
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