Service Request Ticket - # 82684

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2024 03:28 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public

Entered by Date Memo
Jack Martinis Mar 08, 2024 03:23 PM
Task reassigned to Jack Martinis.
Add Attachment
Jack Martinis Mar 08, 2024 03:23 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Jack Martinis Mar 08, 2024 03:23 PM
Closing ticket
Add Attachment
Jack Martinis Mar 08, 2024 02:15 PM
20120538[Edit Inv] put in PDR and updated, 
20170882[Edit Inv] put on imaging station and updated, stated it was relinquished,
20140290[Edit Inv] updating in inventory now, will be a loaner or something.
Add Attachment
Jack Martinis Mar 08, 2024 02:08 PM
He said they were for disposal.
Add Attachment
Jack Martinis Mar 08, 2024 12:00 PM
****outgoing****

Hello Ikaika,
I am just now getting to these 3 pieces of equipment that were dropped off to UCS sometime last week or the week before, they are from TRI and I was unsure what the desired intention was for them - I believe they were turned in to be disposed of / repurposed?
There is an old iMac, 20120538[Edit Inv] which can't receive OS updates anymore,
a dell laptop 20170882[Edit Inv],
and a monitor 20140290[Edit Inv].
If this equipment was desired to be disposed of, let me know and I can take care of it.
-Jack Martinis, UCS Tech.
Add Attachment
Jack Martinis Mar 08, 2024 10:10 AM
Need to inquire about who manages TRI equipment / about who to ask for this stuff.
Add Attachment
Jack Martinis Mar 05, 2024 03:28 PM
iMac 20120538[Edit Inv], monitor 20140290[Edit Inv], and laptop 20170882[Edit Inv] were dropped off into UCS by someone from TRI with minimal notes left on them - monitor says it was replaced with '2023068'... does that mean they are giving up the monitor? The laptop says 'Trouble accessing SendPro'... does this mean they want help with that or they are giving up the laptop? The iMac just has a contact number and name on it, though this seems old and it wasn't the same person this machine was originally assigned to.
Add Attachment