Service Request Ticket - # 82694

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2024 01:30 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181430[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag 5X008X2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 5X008X2 Location Earth Science Dept/ NS Scanner station, Return to

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:15:5B

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Joanie Kinnaman Mar 27, 2024 11:55 AM 
inv 2023-0616
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Jack Martinis Mar 20, 2024 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Mar 20, 2024 11:21 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Mar 20, 2024 11:21 AM 
closing ticket, duplicate per sr 82247
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Brady Parksion Mar 18, 2024 11:46 AM 
Not sure where this desktop went. It was imaging on 
imaging counter, but the desktop is not there 
anymore. Going to look for it tomorrow.
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Jack Martinis Mar 15, 2024 12:41 PM 
will ask Brady abt status
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Brady Parksion Mar 08, 2024 11:10 AM 
everything is up to date. Waiting for Beeb to get 
back in the office on Monday. Placed computer in box 
16
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Brady Parksion Mar 07, 2024 03:35 PM 
installed NVMe, imaged and updating now.
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Joanie Kinnaman Mar 06, 2024 01:30 PM 
NVMe on shelf in hallway
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