Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Mar 06, 2024 04:23 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171065 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	CSDDRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSDDRP2	Location	SLGFA Shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	54:BF:64:61:B3:EC

TECHS	Submitted by	Andrew Zhen	Contact	azhen23@wou.edu	88925
	Primary Technician		Contact	azhen23@wou.edu	88925

Entered by	Date	Memo
Andrew Zhen			Email Public
Entered by	Date	Memo
Andrew Zhen	Mar 13, 2024 09:45 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Andrew Zhen	Mar 13, 2024 09:45 AM	updated inventory and checkout list	Add Attachment
Andrew Zhen	Mar 13, 2024 09:44 AM	Placed loaner back in the loaner pool	Add Attachment
Brady Parksion	Mar 08, 2024 11:20 AM	Placed in Box 11, let me know if this can be put back into loaner que.	Add Attachment
Brady Parksion	Mar 08, 2024 11:19 AM	Task reassigned to Andrew Zhen.	Add Attachment
Brady Parksion	Mar 08, 2024 11:18 AM	Nathan stated this was fixed, do we still need this loaner?	Add Attachment
Andrew Zhen	Mar 06, 2024 04:25 PM	SR#82696	Add Attachment
Andrew Zhen	Mar 06, 2024 04:24 PM	20161174 original 20171065 loaner	Add Attachment
Andrew Zhen	Mar 06, 2024 04:24 PM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Andrew Zhen	Mar 06, 2024 04:24 PM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Andrew Zhen	Mar 06, 2024 04:24 PM	Contact Info: ucs	Add Attachment Public