Service Request Ticket - # 82784

Service Request Information

CONTACT Name Harris, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2024 10:48 AM
Department Health & Exercise Science Phone 88516
Location Email harrisb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120837[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description Xerox Phaser 3250 D Mono Laser Printer
Serial No. MXV107170 Location PDR

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity Ink/Toner Refill
TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Mar 15, 2024 12:56 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jack Martinis Mar 15, 2024 12:56 PM 
Task reassigned to Jack Martinis.
 Add Attachment
Jack Martinis Mar 15, 2024 12:56 PM 
He said we can close this request, they will probably put in for a new printer.
 Add Attachment
Jack Martinis Mar 15, 2024 12:30 PM 
****This is an outgoing email****
Hi Brian,

I need some additional information regarding service request #82784

Description: Printer needs more ink 

Have you put in a purchase request regarding this printer's ink cartridge? I still have an open service request regarding this and it seems all we are waiting for is the request to go through,

I hope you have had a good week and I wish you a good weekend;

-Jack Martinis, UCS Tech.
 Add Attachment
Public
Tony Benedetti White Mar 11, 2024 11:15 AM 
****This is an outgoing email****
Hi Brian,

We were just following up with you regarding a 
service request that we have for you.  (#82784)

Description: Printer needs more ink 

Good morning! If you haven't already, you'll need to 
put in a purchase request for this. Once you do 
that, we can get it ordered and bring it to you!
Thanks,
Tony Benedetti White
 Add Attachment
Public
Mary Dycus Mar 11, 2024 10:48 AM 
Brian Harris called this morning 3/11/24, stated 
that the printer in the Health and Wellness football 
office RM 130 needs more printer ink. He is 
available before noon.
Add Attachment