Service Request Ticket - # 82839

Service Request Information

CONTACT Name Sellers, Shawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2024 11:43 AM
Department College of Education Phone 88985
Location Email sellerss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20211259[Edit Inv] (opens in a new window) Bldg/Room AD 237
Service Tag 34YTBQ3 Description Dell Thunderbolt Dock - WD19TBS
Serial No. 34YTBQ3 Location Sam Morgan
TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion Mar 15, 2024 12:45 PM 
Task reassigned to Brady Parksion.
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Brady Parksion Mar 15, 2024 12:45 PM 
Status changed from (1) Pending to (5) Completed
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Brady Parksion Mar 15, 2024 12:45 PM 
Unplugged and plugged dock back in. Rerouted the 
power to go directly to the wall instead of a power 
strip.
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Laurie McCoy Mar 15, 2024 11:43 AM 
Shawn called and said her docking station doesn't 
work, it doesn't appear to have any power coming to 
it anymore. Windows set up.
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