Service Request Ticket - # 82847

Service Request Information

CONTACT Name Hanson, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2024 10:14 AM
Department Campus Public Safety Phone 88481
Location Email hansonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20230108[Edit Inv] (opens in a new window) Bldg/Room PS
Service Tag Description Zebra ZQ500 Series ZQ521 - label printer - B/W -direct thermal #ZQ52-BUW0010-00
Serial No. XXRBN232300136 Location Parking

Model Hostname
Notes Can connect to windows devices through bluetooth. after connecting to bluetooth under settings, find the port under devices and printers, under hardware. and that is the port to use when installing the printer drivers using the zebra.com/setup download. Ink/Toner Refill

Wired NIC 48:A4:93:DA:67:E4


Wireless NIC 48:A4:93:DA:67:E5

TECHS Submitted by Tony Benedetti White Contact tbenedettiwhite20@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jun 30, 2025 04:57 PM 
Task reassigned to David Kunz.
 Add Attachment
David Kunz Jun 30, 2025 04:57 PM 
Task reassigned to David Kunz.
 Add Attachment
David Kunz Jun 30, 2025 04:57 PM 
Closing due to age
 Add Attachment
Ian Cooper Jun 27, 2025 04:56 PM 
Task reassigned to UCS Tech.
 Add Attachment
Tony Benedetti White Jun 03, 2025 08:34 AM 
still haven't gotten that link to work
 Add Attachment
Tony Benedetti White Mar 21, 2024 09:49 AM 
https://lacrosse.wou.edu:8443/parking.management/cit
ation/testShow
is the link to the test link, but I'm not seeing a 
print format button, so I emailed Samantha back.
 Add Attachment
Tony Benedetti White Mar 19, 2024 10:05 AM 
emailed samantha about if public safety already has 
an ipad or could be flexible in what device they 
get, and if we could try printing from the website 
that is being made for this
 Add Attachment
Tony Benedetti White Mar 18, 2024 10:15 AM 
Task reassigned to Tony Benedetti White.
 Add Attachment
Tony Benedetti White Mar 18, 2024 10:15 AM 
all equipment is in box #3
 Add Attachment
Tony Benedetti White Mar 18, 2024 10:14 AM 
get public safetys zebra printer working with an 
ipad
Add Attachment