Service Request Ticket - # 82848

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2024 10:58 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

A/V equipment Edit WOU # 20110813[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Epson PowerLite 1770W Multimedia Projector #V11H362020
Serial No. NMKF230159L Location Classroom support Equipment (Loaned to DFSC 206)

TECHS Submitted by Adam Logan Contact alogan22@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public

Entered by Date Memo
Nathan Sauer Apr 10, 2024 04:23 PM
Status changed from (7) Waiting for Contact to (5) Completed
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Nathan Sauer Apr 10, 2024 04:23 PM
Returned on 4/8/24
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Nathan Sauer Apr 02, 2024 07:59 AM
Task reassigned to Nathan Sauer.
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Adam Logan Mar 29, 2024 01:46 PM
Status changed from (1) Pending to (7) Waiting for Contact
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Adam Logan Mar 29, 2024 01:46 PM
Priority changed from (5) Low Priority to (3) Priority.
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Adam Logan Mar 29, 2024 01:45 PM
Task reassigned to UCS Tech.
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Adam Logan Mar 26, 2024 11:47 AM
****Outbound email****
It's fine, I just figured the quarter was over and my reasoning was
the projector must have been used by now. An erroneous assumption. I
will be transitioning out of my role at the end of Spring Break so if
you need it longer than that I'll probably need to assign the case
tracking the loaner to Nathan or one of the techs.
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Adam Logan Mar 26, 2024 11:46 AM
****This is an inbound email****
We are not quite done with it yet. Is that alright?
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Adam Logan Mar 26, 2024 10:32 AM
****This is an outgoing email****
Hi Heather,

Regarding service request #82848 Equipment Request for Projector. Checking in here, are you done with the projector?

If so, please return the projector to the front desk in ITC Southwing Room 009. Our operating hours are 8 am - 5 pm M - F. 

Alternatively, if you prefer, I can personally retrieve the projector during Spring break 9 am - 4 pm most days.
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Adam Logan Mar 18, 2024 12:32 PM
Priority changed from (3) Priority to (5) Low Priority.
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Adam Logan Mar 18, 2024 12:32 PM
Dropped off projector with Heather and had her test that it turns on.
We discussed the return, and she said that she will return the
projector to the UCS Front Desk when she is done with it.
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Adam Logan Mar 18, 2024 12:06 PM
Loaning a portable Epson projector WOU# 20110813[Edit Inv] out to Heather Gonzalez for a few days for an art project. She tried to request the equipment via the website but said DeVolder was not an option.
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Adam Logan Mar 18, 2024 10:58 AM
Heather wants a projector for a few days for an art project in DeVolder 206 (her office is DeVolder 210). She tried requesting the equipment via classroom equipment website, she reports that DeVolder is not listed on there.
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