Got back loaner laptop, desktop pc, gfa monitor. Replaced with 
equipment: everything went well, I was able to cable manage and I 
did forget to add a printer. 

****This is an outgoing email****
Hi Joseph,

I need some additional information regarding service request #82877

Description: 4/3/24 new GFA for Joseph replacing 20181077

Would you be available today for this setup?

I am here today until 1pm.

-Jack Martinis, UCS Tech.

****incoming****

Thanks Jack,

I'll be out for spring break next week so if we could aim for, lets say, Wednesday the 4/3 that would be great. Thank you again for all your help with this! Bit of an odd situation and you've handled it brilliantly, really appreciate all your help.

Regards,

Status changed from (1) Pending to (6) Ready to Deliver

No special apps. Just put HR DUO on machine, ready to go. Informed Joseph of this.

Updated, named - special software is all that is left. I know this machine needs HR duo. That's all I know, though; will probably need docstar? I think thats something that is through the browser, though.

closed original ticket that created this one, and will link loaner SR to close in future: 79400

started imaging, on my desk.