Service Request Ticket - # 82901

Service Request Information

CONTACT Name Caires-Hurley, Jaclyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2024 10:57 AM
Department Education & Leadership Phone 89322
Location Email hernandezj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200874[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LHQ05N Location Loaned out - Shari Hopkins

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1C:3D:92


Bluetooth NIC 3C:06:30:1B:83:4E

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Jul 15, 2024 04:42 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Jul 15, 2024 04:42 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Jul 15, 2024 04:42 PM 
Asked John about the computer bag and said it's ok 
to close the ticket
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Tony Benedetti White Jul 01, 2024 01:25 PM 
sent her an email asking about the bag.
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Tony Benedetti White Jul 01, 2024 01:15 PM 
user brought back loaner, just laptop and charger, 
no bag.
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Andrew Zhen Mar 22, 2024 11:04 AM 
Was Inventory updated: yes
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Public
Andrew Zhen Mar 22, 2024 11:04 AM 
Was this added to Loaners-n-Checkouts app: yes
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Public
Andrew Zhen Mar 22, 2024 10:57 AM 
loaner for SR#82898
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