Service Request Ticket - # 82929

Service Request Information

CONTACT Name Vargas, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2024 09:54 AM
Department Health & Exercise Science Phone 14029
Location Email vargasn@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20221167[Edit Inv] (opens in a new window) Bldg/Room RWEC 240
Service Tag Description Apple 14-inch MacBook Pro, Apple M2 Pro Chip with 10-core CPU & 16-core GPU, 512GB SSD-Space Gray #MPHE3LL/A
Serial No. WVPCF416NC Location Nancy Vargas 2 weeks pile 6/30-7/14

CPU Unknown


OS Unknown Software

Wireless NIC 5C:E9:1E:B8:C3:D9


Bluetooth NIC 5C:E9:1E:B8:57:63

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Apr 23, 2024 04:19 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Apr 23, 2024 04:19 PM 
Status changed from (3) Order in Process to (5) Completed
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Andrew Zhen Apr 23, 2024 04:17 PM 
they came in to have it installed
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Sam Sevugan Apr 23, 2024 04:09 PM 
She dropped her device at the office, Andrew is 
installing Atlas on it.
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Jack Martinis Apr 22, 2024 11:43 AM 
emailed again for availability
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Brady Parksion Apr 18, 2024 11:27 AM 
Status changed from (1) Pending to (3) Order in Process
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Jack Martinis Apr 08, 2024 09:11 AM 
followed up on availability
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Jack Martinis Apr 04, 2024 09:32 AM 
****This is an outgoing email****
Hi Nancy ,

I need some additional information regarding service request #82929

Description: install ATLAS.ti to W20221167 (license key on T:Drive)

I was wanting to reach out and see if you had any availability for this today / tomorrow or some time next week.

-Jack Martinis, UCS Tech.
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Jack Martinis Mar 27, 2024 10:44 AM 
****This is an outgoing email****
Hi Nancy ,

I need some additional information regarding service request #82929

Description: install ATLAS.ti to W20221167 (license key on T:Drive)

I wanted to inquire about some good times to schedule the installation of this software for you,

I am available the rest of today if you happen to be on campus today, and I will also be here tomorrow and Friday from 9am-5pm.

-Jack Martinis, UCS Tech.
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Joanie Kinnaman Mar 27, 2024 09:54 AM 
inv 2023-0634
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