Service Request Ticket - # 82930

Service Request Information

CONTACT Name Garcia, Roseanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2024 10:58 AM
Department Phone 14069
Location Email garciar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210570[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00BJ Location Imaging Desk

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:A1:05:C8


Wireless NIC DC:21:48:23:DF:BB

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Mar 27, 2024 04:37 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jack Martinis Mar 27, 2024 04:37 PM 
Task reassigned to Jack Martinis.
 Add Attachment
Jack Martinis Mar 27, 2024 04:37 PM 
loaner picked up and was not even signed into, don't have to reimage it - goes back to loaner shelf. Closing ticket.
 Add Attachment
Jack Martinis Mar 27, 2024 10:58 AM 
20210570[Edit Inv] loaned to APSC 408 front desk while PC is getting NVME. 

Desktop is 20171085[Edit Inv].
 Add Attachment