Service Request Ticket - # 83010

Service Request Information

CONTACT Name Morgan, Nicole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2024 03:22 PM
Department Creative Arts Phone
Location Email morgann@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20230572[Edit Inv] (opens in a new window) Bldg/Room CH 103
Service Tag Description Apple Mac Mini: Apple M2 chip with 8-core CPU and 10-core GPU, 256GB SSD #MMFJ3LL/A
Serial No. SFJ4MP64YYK Location RA Art Gallery (under stairwell)

CPU Unknown


OS Unknown Software

Wired NIC 18:4A:53:19:38:7E


Wireless NIC 18:4A:53:25:07:B1


Bluetooth NIC 18:4A:53:20:2D:72

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

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Entered by Date Memo
Jack Martinis Apr 24, 2024 01:24 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Jack Martinis Apr 24, 2024 01:24 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Apr 24, 2024 01:24 PM 
updated inventory, closing ticket.
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Jack Martinis Apr 24, 2024 01:22 PM 
used monitor 20160416[Edit Inv] along with it.
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Jack Martinis Apr 24, 2024 01:22 PM 
set up mac mini in RA 103.
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Sam Sevugan Apr 24, 2024 11:16 AM 
Left her number: 503-930-7748
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Jack Martinis Apr 18, 2024 12:23 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Jack Martinis Apr 18, 2024 12:22 PM 
****This is an outgoing email****
Hi Nicole,

I need some additional information regarding service request #83010

Description: set up mac mini W20230572 in the Art Gallery

Is there any apps that you need in particular for this mac mini?

It has our defaults: zoom, chrome, antivirus, MS office suite, creative cloud...

Let me know if any additional software is needed; if not, this device is ready for installation!

-Jack Martinis, UCS Tech.
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Jack Martinis Apr 18, 2024 12:21 PM 
Mac mini: updated OS fully, sophos installed, creative cloud installed, all imaging stuffs done.
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Jack Martinis Apr 18, 2024 10:54 AM 
mac mini updating across from our inbox shelves.
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