Service Request Ticket - # 83063

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2024 09:05 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180321[Edit Inv] (opens in a new window) Bldg/Room WUC 111
Service Tag Description Xerox Versalink C600/DNM Color Printer XPPS
Serial No. 9RA681029 Location WUC Lab 1 Printer( replaces W#20130056)

Model C600/DNM Hostname lab-wuclab/lab-wuclabcolor
Notes XPPS PROGRAM for supplies and repair large office printer(10-20 users) -Print Res1200 x2400 dpi -Max Print Size: 8.5x14in -Print Speed: 55 ppm -First Print Out Time: 8 Seconds -Automatic Duplexing; -5in Color Touchscreen; -Front-Side USB -150-Sheet Bypass & 550-Sheet Input Trays -Monthly Duty Cycle: 120,000 Pages -USB 3.0 & Ethernet; STUDENT TECH(XPPS); IP ADDRESS:140.211.118.46 Ink/Toner Refill Standard Capacity Toner Cartridges: Black: 6,000 pages6 106R03899 Cyan: 6,000 pages6 106R03896 Magenta: 6,000 pages6 106R03897 Yellow: 6,000 pages6 106R03898 High Capacity Toner Cartridges: Black: 12,200 pages6 106R03903 Cyan: 10,100 pages6 106R03900 Magenta: 10,100 pages6 106R03901 Yellow: 10,100 pages6 106R03902; Extra High Capacity Toner Cartridges: Black: 16,900 pages6 106R03919 Cyan: 16,800 pages6 106R03916 Magenta: 16,800 pages6 106R03917 Yellow: 16,800 pages6 106R03918 Cyan Drum Cartridge: 40,000 pages7 108R01485 Magenta Drum Cartridge: 40,000 pages7 108R01486 Yellow Drum Cartridge: 40,000 pages7 108R01487 Black Drum Cartridge: 40,000 pages7 108R01488 Waste Cartridge: 30,000 pages7 108R01416

Wired NIC 9C:93:4E:8A:49:7F

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Apr 09, 2024 01:03 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Andrew Zhen Apr 09, 2024 12:34 PM 
Replaced
 Add Attachment
Andrew Zhen Apr 09, 2024 11:01 AM 
Task reassigned to Andrew Zhen.
 Add Attachment
John Rushing Apr 09, 2024 09:05 AM 
Toner is at my desk in ITC 008
 Add Attachment
John Rushing Apr 09, 2024 09:05 AM 
20180321[Edit Inv] Xerox c600 needs black toner delivered and installed .  Printer is in the WUC 111 lab.
 Add Attachment