Service Request Ticket - # 83071

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2024 01:34 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180735[Edit Inv] (opens in a new window) Bldg/Room HL 205
Service Tag FRZZZV2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. FRZZZV2 Location Smart Classroom Upgrade

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:D0:EE:D9

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Apr 11, 2024 03:53 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Apr 11, 2024 03:53 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Apr 11, 2024 03:53 PM 
duplicate ticket. I updated HL 205 zoom and other security updates.
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John Rushing Apr 10, 2024 12:08 PM 
Priority changed from (3) Priority to (2) High Priority.
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Mary Dycus Apr 09, 2024 01:38 PM 
****This is an email****
Chris Mansayon
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Mary Dycus Apr 09, 2024 01:37 PM 
Good morning, 

Of course! What is a good first and last name for 
the request? 

Best,
Mary
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Mary Dycus Apr 09, 2024 01:34 PM 
****This is an email****
Hello,

The device in HL 205 needs to have zoom updated, 
the barcode 20180735[Edit Inv].

Thanks, 
Riley 

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Hamersly Library
345 N. Monmouth Ave.
Monmouth, OR 97361
503-838-8418


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