Service Request Ticket - # 83124

Service Request Information

CONTACT Name Bransfield, Logan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2024 12:40 PM
Department Student Success & Advising Office Phone
Location Email bransfieldl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20211265[Edit Inv] (opens in a new window) Bldg/Room WEL 140J
Service Tag G82VBQ3 Description Dell Thunderbolt Dock - WD19TBS
Serial No. G82VBQ3 Location Logan Bransfield
TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Charlee Hreha Apr 25, 2024 03:10 PM 
Status changed from (1) Pending to (5) Completed
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Charlee Hreha Apr 25, 2024 03:09 PM 
Task reassigned to Jack Martinis.
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Charlee Hreha Apr 25, 2024 03:09 PM 
Jack was able to pick up the equipment.
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Charlee Hreha Apr 22, 2024 10:46 AM 
****This is an incoming email****

Hi Charlee, 

For my Mac with TRIO SEP, I am currently using a 
loaner Macbook from TRIO's own stash of computers 
as a temporary measure. The other mac on my desk 
is currently logged in as UCS Admin and I believe 
the WOU number is 2023011. I do not believe this 
Mac has been set up yet and neither has my 
second/third screens for the desk. 

As for my financial aid equipment, I dropped off 
my laptop directly with UCS on my day of departure 
from the financial aid office 4/12/24. As for the 
second/third screen and other equipment, I was 
told that it would be picked up from my old office 
in financial aid in the Welcome Center and I am 
unsure if that has happened yet. 

Please let me know if I can clarify anything!
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Charlee Hreha Apr 22, 2024 10:45 AM 
	
****This is an outgoing email****
Hi Logan,

I also wanted to check in and ask if you had your 
departure equipment picked up? We have a ticket 
open 
for that as well and if it has been taken care of 
I 
will go ahead and close it. If you still need 
someone to pick up that equipment let us know and 
we 
would be happy to help out!

Thanks,
Charlee
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Charlee Hreha Apr 18, 2024 03:03 PM 
Logan is located in SSA 110.
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Charlee Hreha Apr 15, 2024 10:51 AM 
Running updates. Need to locate where Logan has 
moved to, he is no longer in WEL 140.
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Charlee Hreha Apr 15, 2024 08:18 AM 
Task reassigned to Charlee Hreha.
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Laurie McCoy Apr 12, 2024 12:40 PM 
Dock 20211265[Edit Inv] which is in the back of the office
Monitor 20210139[Edit Inv]
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