Service Request Ticket - # 83298

Service Request Information

CONTACT Name Neequaye, Beryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2024 11:05 AM
Department The Research Institute Phone 88619
Location Email neequayeb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181395[Edit Inv] (opens in a new window) Bldg/Room TODD
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #Z0UK
Serial No. FVFYN3E7HV2H Location Box 11

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.14 (Mojave) Software MSDesktopEdOffice201*MAC XXXX2018007938; IBM SPSS Statistics Premium Faculty Pack Academic Term license (12/12/2019-12/31/2020) VISA2019010322 (order11716);

Wireless NIC 38:F9:D3:5C:F1:62


Bluetooth NIC 38:F9:D3:DA:A5:08

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion May 03, 2024 09:23 AM 
Task reassigned to Brady Parksion.
 Add Attachment
Brady Parksion May 03, 2024 09:23 AM 
Status changed from (3) Order in Process to (5) Completed
 Add Attachment
Brady Parksion May 03, 2024 09:22 AM 
installed SPSS, computer was not synced up with AD 
properly. Need to do some more work to get it synced, 
but everything is working currently.
Add Attachment
Jack Martinis May 02, 2024 02:16 PM 
Status changed from (1) Pending to (3) Order in Process
 Add Attachment
Jack Martinis May 02, 2024 02:14 PM 
****This is an outgoing email****
Hi Beryl,

I need some additional information regarding service request #83298

Description: install SPSS Statistics Premium V 29 (on T:drive)

Do you have any availability this week or next to install this?

-Jack Martinis, UCS Tech.
 Add Attachment
Public