Service Request Ticket - # 83329

Service Request Information

CONTACT Name Wenzel, Marcus   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2024 03:53 PM
Department Education & Leadership Phone 89125
Location Email wenzelm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180603[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 3MZB8S2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 3MZB8S2 Location laptop parts

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938; BlueBeam Revu 2018( trial mode for collab with GBC contractor) MAY2019; CAN'T SHARE Graphisoft Archaid with desktop, needs own license.

Wired NIC C8:F7:50:0D:5B:2C


Wireless NIC 20:79:18:32:F0:B4


Bluetooth NIC 20:79:18:32:F0:B8

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact vasenr@wou.edu

Tracking

Entered by Date Memo
Rowan Vasen
Email

Public
Entered by Date Memo
Rowan Vasen Sep 05, 2024 11:29 AM 
Task reassigned to Rowan Vasen.
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Rowan Vasen Sep 05, 2024 11:29 AM 
Status changed from (1) Pending to (5) Completed
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Rowan Vasen Sep 05, 2024 11:29 AM 
ticket was never updated, laptop is in parts pile 
now. closing ticket
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Laurie McCoy May 02, 2024 03:54 PM 
Was Inventory updated: yes
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Public
Laurie McCoy May 02, 2024 03:54 PM 
Was this added to Loaners-n-Checkouts app: Yes
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Public
Laurie McCoy May 02, 2024 03:53 PM 
Loaned #20180603[Edit Inv] for SR#83305
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