brought this setup by; was able to add printers, get everything configured good. 

He wanted a webpage shortcut on his desktop for chrome to his gmail inbox; it was as simple as logging in to everything on the desired browser, then adding the page as a bookmark. You could then navigate into the settings of the browser, to the bookmarks folder and then drag that shortcut on the desktop and this is what he was looking for.

Task reassigned to Jack Martinis.

****outgoing****

Good morning, Henry!
As far as your old setup goes, you will just want to make sure you have everything you need from the computer saved to other sources, preferably your H / home drive here at WOU. As long as nothing is physically saved on the computer itself, and everything is backed up or otherwise off the computer, that is all that is needed as we will be wiping this computer for re-use. 

I am available this coming Monday, the 20th! I am only here in the morning from 9am to 1pm, but if there is a good time during then that works for you I can be sure to get you scheduled. 

Thanks for getting back to me, 

-Jack Martinis, UCS Tech.

****This is an outgoing email****
Hi Henry,

I need some additional information regarding service request #83360

Description: set up 20230504 for Henry Hughes GFA replacing 20160987

Your new laptop is ready to be installed; would you have any availability next week to install this and swap it out for your old setup?

-Jack Martinis, UCS Tech.

doing last of windows updates then good to go

inv # 2023-0744