Service Request Ticket - # 83365

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2024 02:19 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210570[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00BJ Location Imaging Desk

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:A1:05:C8


Wireless NIC DC:21:48:23:DF:BB

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Tony Benedetti White Nov 05, 2024 02:34 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Nov 05, 2024 02:34 PM 
Contact changed from Jamiere Abney to Faculty/Staff New.
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Tony Benedetti White Nov 05, 2024 02:33 PM 
loaner needs to be reimaged
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Jack Martinis Oct 25, 2024 02:32 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Oct 25, 2024 02:32 PM 
He never got his laptop back. I have just got this loaner back.
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Jack Martinis May 06, 2024 02:19 PM 
Jamiere came by to pick up a loaner because his screen on his laptop had suffered a fall and is broken. The laptop is with us, put under SR 83364, and is in inbox #17 on the right.

Loaner left with bag and charger.
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