Service Request Ticket - # 83407

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2024 02:24 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181029[Edit Inv] (opens in a new window) Bldg/Room HL 105
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02YL1UDJWF2 Location Library Loaner

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software

Wired NIC 38:F9:D3:10:2B:45


Wireless NIC 38:F9:D3:B9:B9:AA


Bluetooth NIC 38:F9:D3:BE:1C:8A

TECHS Submitted by Cadance Bunch Contact cabunch21@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen May 21, 2024 03:59 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen May 21, 2024 03:59 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen May 21, 2024 03:59 PM 
returned it to the library
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Andrew Zhen May 21, 2024 03:50 PM 
finished imaging
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Andrew Zhen May 14, 2024 01:32 PM 
reimaging on the new imaging station
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Kyla Aitaro May 10, 2024 02:35 PM 
current location for 20181029: Box 27
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Cadance Bunch May 08, 2024 03:37 PM 
IMAC is in Box 18
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Cadance Bunch May 08, 2024 02:24 PM 
****This is an incoming email****
iMac 20181029[Edit Inv] was just returned by a student and 
needs to be re-imaged.  I will probably bring it by 
today.
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