Service Request Ticket - # 83423

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2024 10:39 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20220698[Edit Inv] (opens in a new window) Bldg/Room SSC Resource work room
Service Tag Description Xerox C315 Multifunction Printer
Serial No. QRF871166 Location

Model C315/DNI Hostname tpsss-ruler
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:ED:70:78

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion May 10, 2024 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Brady Parksion May 10, 2024 11:59 AM 
Task reassigned to Brady Parksion.
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Brady Parksion May 10, 2024 11:59 AM 
Task reassigned to UCS Tech.
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Brady Parksion May 10, 2024 11:59 AM 
Fixed the printer, looks like it was upset by a paper 
being slightly folded in the paper tray. A student 
already fixed the jam inside the machine before I 
arrived
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Jack Martinis May 10, 2024 11:47 AM 
Task reassigned to Brady Parksion.
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Mary Dycus May 09, 2024 10:39 AM 
Contact Info: Contact Name: Emily Stanfield
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Public
Mary Dycus May 09, 2024 10:39 AM 
Emily stanfield called this morning stating that 
there is a paper jam in the printer.
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