Service Request Ticket - # 83443

Service Request Information

CONTACT Name Valencia, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2024 03:14 PM
Department Phone
Location Email valenciaa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Copier Edit WOU # 20211030[Edit Inv] (opens in a new window) Bldg/Room WUC 210
Service Tag Description Ricoh IM C6000 copier with stapling, home punch & fax
Serial No. 3142R110105 Location Student Engagement

Model IM C6000 Hostname uc-tank
Notes Ink/Toner Refill

Wired NIC 58:38:79:6C:EE:3E

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact chreha21@wou.edu 88925

Tracking

Entered by Date Memo
Charlee Hreha
Email

Public
Entered by Date Memo
Charlee Hreha May 13, 2024 10:57 AM 
Status changed from (1) Pending to (5) Completed
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Charlee Hreha May 13, 2024 10:57 AM 
Task reassigned to Charlee Hreha.
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Charlee Hreha May 13, 2024 10:57 AM 
Fixed on its own. Closing ticket.
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Sam Sevugan May 13, 2024 10:13 AM 
****This is an email****
Looks like it's working this morning. Not sure if 
someone came by or not but it's working.
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Laurie McCoy May 10, 2024 03:14 PM 
****This is an email****
Hello, 

Could you check on our Ricoh in the WUC? It's name 
is Tank. When I try to get into the scanner 
function it says please wait and just spins. It 
says print job was stopped but won't let me 
doesn't show any jobs in the queue and won't let 
me delete anything. It's printing fine from our 
pc.

--
Amy Valencia
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