Service Request Ticket - # 83486

Service Request Information

CONTACT Name Smith, Jamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2024 10:45 AM
Department Human Resources Phone 88125
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210788[Edit Inv] (opens in a new window) Bldg/Room AD 307
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C7001E Location Deb Perin

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:4F:C0:65


Wireless NIC D4:54:8B:BF:E7:7B

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis May 24, 2024 10:55 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis May 24, 2024 10:55 AM 
Task reassigned to Jack Martinis.
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Jack Martinis May 24, 2024 10:55 AM 
Jamie came in and John assisted in installation. The 
21 oracle client in our installs drive has to be 
present and installed, as well as the latest SQL 
developer install for this to work.
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Jack Martinis May 23, 2024 09:59 AM 
****outgoing****

I am available tomorrow from 9am to 1pm, 

Would there be a good time within there for you to come into UCS, or would it be best if I met you somewhere on campus?

-Jack Martinis, UCS Tech,
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Jack Martinis May 23, 2024 09:58 AM 
****incoming****

Hi Richard,

I'll be available all day tomorrow, just let me know what time works best!

Thank you,
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Jack Martinis May 23, 2024 09:27 AM 
****incoming****

Good morning Jamie,

I was wanting to inquire about some possible times we could schedule to get PL-SQL Developer installed on your laptop.

-Jack Martinis, UCS Tech.
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Jack Martinis May 23, 2024 09:24 AM 
how to install pl sql 

https://www.google.com/search?client=firefox-b-1-d&q=how+to+install+pl+sql#fpstate=ive&vld=cid:9e398b68,vid:2KPTO06CYJw,st:30
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Jack Martinis May 16, 2024 11:16 AM 
I am unsure if this needs any special configuration or if it is something that can just be thrown on like most programs.
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Joanie Kinnaman May 16, 2024 10:45 AM 
Please update the date installed when removing 
(purchase request 13505)
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