Status changed from (1) Pending to (5) Completed

She came in, I finished installing creative cloud 
and helped walk her through how to install the other 
applications, she should be good to go now.

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To follow up, if 4:30 would work, I could even leave 
my laptop with you if more needs to get done and 
pick it up Tuesday. 

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Hi, I tried to install adobe but the installation 
failed. I clicked on the Build folder and opened 
installer. It asks me to make firefox my default 
browser, I said yes but it didn't open.   Can I 
make an appointment on monday late in the day when 
I am there to have someone check it out?
 I wonder if there are other things that got 
deleted during reset that are preventing this

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Hi Laurie, I uninstalled all adobe apps and ran 
the cleaner, and tried to download it from the 
portal. I got a message that defender blocked it 
and the installation failed. I turned off the 
blocker but it is stll not installing. What can I 
do ? 

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Adobe Acrobat Distiller and Adobe creative cloud 
are also listed in my apps. Should I uninstall all 
of them? 

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Yes, I did have it installed previously.. I am 
logging in with my wou email, dusenburyr@wou.edu

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Hi, me again. Adobe acrobat is not working 
properly for me.  . When I go into applications to 
try and restore it, It says I am part of the wou 
account but keeps asking me to try a trial or 
purchase it.  I tried to install it from the 
portal and says I can access its features but I 
tried to edit a document and it won't let me.  
This is how my adobe files are showing up which is 
different from before my reset: 
image.png    What can I do to fix this? thanks