Status changed from (3) Order in Process to (5) Completed

Status changed from (1) Pending to (3) Order in Process

****This is an email****
no problem, is your computer currently at your 
office. If I could get access to it I could take a 
look and see if I can find a solution

Thanks,

-Brady
University Computing Solutions

****This is an outgoing email****
Hi Debbie,

I need some additional information regarding service 
request #83571

Description: Adobe Acrobat displaying error message: 
not designed to run on windows or contains an error 

I was reading over this ticket and understand that 
adobe isn't working. Do you happen to have adobe 
creative cloud installed on your device?

Thanks,

-Brady
University Computing Solutions

****This is an email****
Oops, I made a fairly large typo - my previous 
email should have read that I will be back in the 
office on Tues. May 28 (not June 28th!)

My computer # is 20181060.  Our Office Coordinator 
(Veronica Magallon-Smith) will be at the front 
desk of our BELL 234 office in the mornings until 
11:30 am.

I have not installed Adobe Acrobat on my own.  
Whatever I had was already installed for me a few 
years back so I don't know why I am getting that 
message.

Debbie

****This is an email****
I keep getting the following error message:

AcroCEF.exe - Bad Image

C:\Program Files 
(x86)\Adobe\AcrobatDC/Acrobat\acrocef_2\libcef.dll 
is either not designed to run on Windows or it 
contains an error.  Try installing the program 
again using the original installation media or 
contact your system administrator or the software 
vendor for support.  Error status 0xc000000d.

However, I will not be in the office again until 
next Tues. June 28 but will be available via 
email.

Debbie