Service Request Ticket

Service Request Information

CONTACT	Name	Bracy, Jennifer	Date	May 23, 2024 10:59 AM
	Department	Creative Arts	Phone	88534
	Location		Email	bracyj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20180543 (opens in a new window)	Bldg/Room	ITC 210
	Service Tag		Description	Xerox VersaLink C400/DNM Color Laser Printer XPPS
	Serial No.	7HB776068D	Location	ITC 210 Lab Printer
	Model	C400/DNM	Hostname	itc210lf.wou.edu
	Notes	XPPS PROGRAM for supplies and repair Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(XPPS); NETWORKED IP ADDRESS:140.211.114.36	Ink/Toner Refill
	Wired NIC	9C:93:4E:65:B4:E0

TECHS	Submitted by	Mary Dycus	Contact	mdycus20@wou.edu	88925
	Primary Technician		Contact	rmartinis22@wou.edu	88925

Entered by	Date	Memo
Jack Martinis			Email Public
Entered by	Date	Memo
Jack Martinis	May 23, 2024 01:28 PM	Task reassigned to Jack Martinis.	Add Attachment
Jack Martinis	May 23, 2024 01:28 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jack Martinis	May 23, 2024 01:28 PM	**This is an outgoing email** Hi Jennifer, I need some additional information regarding service request #83597 Description: Printer paper needed for ITC RM 210 I am unsure if you put in this request; I brought over 2 stacks of paper. I placed them on the platform below the printer. Let us know when more is needed, -Jack Martinis, UCS Tech.	Add Attachment Public
Mary Dycus	May 23, 2024 10:59 AM	Printer paper needed for ITC Room 210.	Add Attachment