Service Request Ticket - # 83603

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2024 03:17 PM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180166[Edit Inv] (opens in a new window) Bldg/Room DFSC 206
Service Tag 7677HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7677HQ2 Location DFSC206 200-level Chemistry LAB Station #

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:A0:24

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz May 29, 2024 02:15 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz May 29, 2024 02:15 PM 
Reseated power cable on W20180167, device now powers 
on. Installed LoggerPro and Logger Lite on 
W20180166. Closing ticket.
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David Kunz May 29, 2024 01:23 PM 
Task reassigned to David Kunz.
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John Rushing May 29, 2024 08:04 AM 
Priority changed from (3) Priority to (2) High Priority.
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Laurie McCoy May 23, 2024 03:17 PM 
****This is an email****
In DSC 206 computer # V20180166 there is no 
LoggerPro on it.
And computer # V20180167 there is no power.

--
Heather Gonzalez, B.S., M.S.
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