Service Request Ticket - # 83607

Service Request Information

CONTACT Name Birt, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2024 09:44 AM
Department Financial Aid Phone 89306
Location Email birtj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20230194[Edit Inv] (opens in a new window) Bldg/Room WEL 140H
Service Tag GV235R3 Description DELL dock UD22
Serial No. MY05RV8GBLP0035100PK Location Jennifer Birt
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion Nov 01, 2024 01:41 PM 
Task reassigned to Brady Parksion.
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Brady Parksion Nov 01, 2024 01:41 PM 
placing back in box 11. Need to make sure we are 
following through with tickets. Will look at this 
and test dock on Monday.
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Andrew Zhen May 28, 2024 04:48 PM 
Original dock on box# 11
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Andrew Zhen May 28, 2024 04:36 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen May 28, 2024 04:36 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Andrew Zhen May 28, 2024 04:36 PM 
swapped out the dock and updated drivers
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Kyla Aitaro May 28, 2024 02:44 PM 
****This is an OUTGOING email prior to the 
INCOMING email****

Hello Jennifer,

For the dock swap, when would be the most 
convenient time for you to make this switch?

Best,
Andrew
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Kyla Aitaro May 28, 2024 02:37 PM 
****This is an INCOMING email****
Good afternoon,

Does anyone have time to do it this afternoon? 
That would be great. I was awaiting someone to be 
here first thing this morning.

Best,
Jennifer
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Jack Martinis May 24, 2024 12:18 PM 
in back of e-cart at the moment.
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Jack Martinis May 24, 2024 12:15 PM 
sent email inquiring about good times.
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Jack Martinis May 24, 2024 12:15 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Joanie Kinnaman May 24, 2024 09:45 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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