Service Request Ticket - # 83617

Service Request Information

CONTACT Name Hou, Feier   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2024 01:25 PM
Department Natural Science/ Chemistry Phone 88489
Location Email houf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171048[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSPDRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSPDRP2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:31:43

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Sep 11, 2024 02:00 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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David Kunz Sep 11, 2024 02:00 PM 
Closing for Age
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David Kunz Jun 20, 2024 05:02 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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David Kunz Jun 11, 2024 08:53 AM 
I went by her office yesterday but she wasn't there
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David Kunz May 24, 2024 01:25 PM 
Threat detected on users device.  D:\Copy of 
Shortcut to (4).Ink, Need to manually remove.  
Sending email to end user now.
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