Status changed from (7) Waiting for Contact to (5) Completed

Task reassigned to David Kunz.

****This is an email****
Hi Daniel,
We've tried charging your laptop for extended 
periods of time. I've tried removing the battery 
cables to see if it would discharge as well but 
I'm not having any luck.
Unfortunately Apple doesn't use hard drives 
anymore, they use onboard storage that we cannot 
remove.  Your device is also out of warranty so 
any repairs would be at the expense of your 
department.  From my experience working with 
Apple, they pretty much always wipe data 
from devices we send into them.
The only way to recover the data would be to use 
an expensive data recovery service. Let us know 
how you would like to proceed.
Apologies,
David

****This is an email****
ello,

I'm writing this email just as a follow up. I 
dropped off a laptop this morning at the UCS front 
desk. It has stopped powering on. If it can be 
fixed, that would be great. If it's not fixable, 
could you please pull the hard drive for me? There 
are files on there I'd like to retrieve. Please 
don't wipe the hard drive or dispose of the 
machine. Thank you.

Daniel

Was charging at the front desk on a different 
charger for a few hours, still didn't turn on

Daniel Tankersley stopped by to drop off 20180311. 
He says that he can't get the Macbook to turn on, 
even while trying to charge it. He brought it over 
to see if we can salvage it (get it to turned on), 
if not he would like to hard-drive to be saved and 
given to him so he can retain the files on it. 

Send him an email for updates. 
tankersley@wou.edu
V00305969