Service Request Ticket - # 83654

Service Request Information

CONTACT Name Erckenbrack, Letitia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2024 04:46 PM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20210637[Edit Inv] (opens in a new window) Bldg/Room SAC 129
Service Tag Description Dell 24-inch Monitor #P2418HZ
Serial No. CN01C8RNTV2001AA38HB Location Student Work Station
TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis May 31, 2024 10:55 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis May 31, 2024 10:55 AM 
Task reassigned to Jack Martinis.
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Jack Martinis May 31, 2024 10:55 AM 
Non issue; they reconnected their setup and everything worked fine. Seemed they had to replug their dock or something to that tune.
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Laurie McCoy May 29, 2024 04:46 PM 
Letitia Called to let us know that her monitor is 
making a loud buzzing sound any time sound is played 
from it and would like to know how to fix it or if 
it can be replaced.
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