Service Request Ticket - # 83686

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2024 10:55 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191076[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag FTVDVZ2 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. FTVDVZ2 Location CS Department Cart set of laptops

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 2C:EA:7F:30:83:49


Wireless NIC 74:D8:3E:D6:5F:06

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

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Entered by Date Memo
Jack Martinis Jun 03, 2024 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jun 03, 2024 11:02 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Jun 03, 2024 11:02 AM 
was able to put in admin rights and send them on their way downloading the software. If any other admin rights are needed I told them we can do those too.
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Mary Dycus Jun 03, 2024 10:56 AM 
Contact Info: Contact Name: Arin Porter 
V #: V00353388
Email Address: aporter23@mail.wou.edu
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Mary Dycus Jun 03, 2024 10:55 AM 
User needs admin rights for Visual Studio software 
2022.
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